Air China PhoenixMiles

Air China PhoenixMiles

Air China offers a frequent flyer program called PhoenixMiles, which allows members to earn and redeem miles for various benefits and rewards.

Here are some key details about Air China's loyalty program:

Membership Tiers

PhoenixMiles has different membership tiers based on the number of qualifying flights or miles flown within a calendar year. The tiers include PhoenixMiles Club, Silver Card, Gold Card, and Platinum Card. Each tier comes with its own set of benefits and privileges.

Earning Miles

Members can earn miles by flying on Air China flights, as well as flights operated by Star Alliance member airlines and other partner airlines. The number of miles earned depends on the flight distance, fare class, and membership tier. Additionally, members can earn miles through hotel stays, car rentals, shopping, and other program partners.

Award Redemption

PhoenixMiles members can redeem their accumulated miles for a variety of rewards, including flight tickets, upgrades to higher classes, excess baggage allowance, hotel stays, car rentals, and more. The availability of award seats and redemption options may vary based on the member's tier and the desired travel dates.

Elite Benefits

Members with higher-tier status (Silver Card, Gold Card, Platinum Card) enjoy additional benefits such as priority check-in, priority boarding, extra baggage allowance, access to Air China lounges, priority waitlist, and more. Elite members also earn bonus miles and receive exclusive offers and promotions.

Family Membership

PhoenixMiles offers a Family Membership option, allowing members to pool miles with their immediate family members. This feature allows faster accumulation of miles and easier redemption for family trips.

Star Alliance Benefits

As a member of the Star Alliance network, Air China's PhoenixMiles members can also enjoy benefits and privileges when flying with other member airlines. This includes access to alliance lounges, priority services, and seamless connections.

Status Match

Air China provides opportunities for members with elite status in other frequent flyer programs to request a status match or fast-track to a corresponding PhoenixMiles tier. This allows members to enjoy benefits and privileges based on their existing elite status with other airlines.

To join the PhoenixMiles program, passengers can sign up online through the Air China website or visit the airline's ticketing offices and service centers. Members can manage their accounts, track mileage activity, and access program information through the PhoenixMiles website or mobile app.

It's important to note that program details, earning rates, redemption options, and benefits can evolve over time. If you require additional information, it's best to contact Air China customer service team for further assistance.