Turkish Airlines Air Ticket Cancellation and Refund

Turkish Airlines Air Ticket Cancellation and Refund

Turkish Airlines provides flexible options for ticket cancellations and refunds, which vary depending on the fare type, travel route, and reason for cancellation. Passengers can cancel their tickets online through the Turkish Airlines website, via the mobile app, or by contacting Turkish Airlines customer service or the travel agency where the booking was made.

Refund eligibility is based on the fare rules. Refundable fares allow cancellation with minimal or no penalty, while non-refundable fares may only cover certain taxes or apply in exceptional situations such as medical emergencies or official travel restrictions. In some cases, passengers may be offered a voucher for future travel instead of a cash refund.

For tickets purchased directly from Turkish Airlines, refund requests can be submitted via the “Manage Booking” tool. Refunds are usually processed within 7 to 21 business days, depending on the original payment method. For tickets bought through third-party agents, refund requests must be handled directly with the agency.

Passengers are encouraged to review the fare conditions before canceling. In the event of a flight disruption caused by Turkish Airlines, such as an airline-initiated cancellation, travelers are entitled to a full refund or free rebooking.

Additionally, Turkish Airlines offers a 24-hour risk-free cancellation policy on certain routes, allowing passengers to receive a full refund if the booking is canceled within 24 hours of purchase.

If you require additional assistance, it's best to contact Turkish Airlines' customer service team for further information.