Cargo Claims Officer

Cargo Claims Officer

As a Cargo Claims Officer in the United States, your primary responsibility will be to process cargo claims in a timely manner by monitoring discrepancies for cargo and mail at major airports. You will be responsible for initiating corrective measures and escalating crucial cases to the reporting officer to minimize claim liabilities. It will be important to ensure that customer complaints and claims are recorded, acknowledged, and properly documented.

In addition to your daily duties, you will be required to assist the Lead Claims Officer in collecting evidence and supportive documents from stations and customers. You will coordinate with various inter-departments to facilitate the processing and settlement of claims, aiming to expedite the overall process. As a Cargo Claims Officer, you will also establish and maintain a comprehensive database to accurately track and manage all records related to claims.

The salary range for a Cargo Claims Officer in the United States can vary depending on factors such as the company, location, industry, experience, and benefits. On average, salaries for this position typically range between $35,000 and $45,000 per month. It's important to note that overtime and shift allowances may contribute to an increased income, and some airlines may offer subsidized travel benefits after a qualifying period.