Air New Zealand Tokyo Office

Air New Zealand serves as the national airline of New Zealand. As of mid-2025, the airline is undertaking regular passenger flights to 20 domestic and 32 international destinations across 18 countries, including Japan.

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Contact Air New Zealand

Air New Zealand offers scheduled flights between Tokyo and Auckland / Wellington.

Air New Zealand Tokyo Contact Information

Tokyo Office

16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku
Tokyo 100-0011
Japan

Tel: 0570 015 424 (within Japan) / +81 03 5521 2770 (overseas)

Email: japan.marketing@airnz.co.jp

Office Hours: 9:30 am - 5:30 pm (Monday - Friday)

For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland).

Cargo Services

16F, The Imperial Hotel Tower
1-1-1 Uchisaiwaicho, Chiyoda-ku
Tokyo 100-0011
Japan

Tel:  +81 03 5521 2738
Fax: +81 03 5521 2740

Baggage Services

Narita Airport:

Tel:  0476 33 2301
Fax: 0476 33 2302

Haneda Airport:

Tel:  03 6428 5045
Fax: 03 6428 5142



Air New Zealand Tokyo Office Location Map

The Air New Zealand Tokyo Office efficiently manages various inquiries, encompassing the following aspects:


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