Korean Air
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Korean Air is the largest airline and flag carrier of South Korea, with its main
hub at Incheon International Airport near Seoul. Founded in 1962, the airline
operates flights to over 120 destinations in more than 50 countries, including
North America, Europe, Asia, and Oceania.
Korean Air is a member of the SkyTeam alliance, which allows passengers to
access a larger network of destinations and enjoy seamless connections with
other member airlines. The airline offers several classes of service, including
First Class, Prestige Class (business class), and Economy Class.
Korean Air is known for its high-quality service and has won numerous awards,
including being named the World's Best Economy Class and the Best Business Class
Airline in Asia by Skytrax. The airline is also committed to sustainability and
has implemented initiatives to reduce its environmental impact, such as using
fuel-efficient aircraft and investing in alternative fuels.
In addition to its passenger operations, Korean Air also operates a cargo
division, providing air cargo services to various destinations worldwide.
Check-in Information
Korean Air offers several check-in options for its passengers.
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Baggage Allowance
As for baggage allowance, the amount you're allowed to bring
depends on your travel class, route, and frequent flyer status.
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Unaccompanied Minor Policy
Korean Air has a policy for unaccompanied minors (UMs) traveling on
their flights. The policy varies depending on the age of the child and
the route they are traveling on.
Check the Guidelines...
Korean Air Skypass Program
Korean Air frequent flyer program is called Skypass Program. It is a loyalty program.
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Ticketing Offices
Korean Air operates several ticketing offices worldwide to cater to its
customers' needs, such as booking and buying tickets, check-in services,
and assistance with baggage.
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Korean Air Fleet and Seats
In terms of seating, Korean Air offers a variety of classes on its flights.
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Korean Air Airport Lounges
Korean Air airport lounges are premium lounges available for eligible
passengers who are flying on Korean Air or its partner airlines.
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Korean Air Student Discount Airfares
Korean Air offers discounted airfares for students in certain countries, subject
to variation based on location, destination, and travel schedule.
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In-flight Menu
An in-flight menu is a crucial part of the in-flight experience for passengers.
It provides them with information about the food and drink options available during the flight.
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Shall you need further assistance, please contact Korean Air Customer Service in Seoul as stated below.
| Head Office (HQ) | Contact | |
|---|---|---|
| Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea |
1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas) |
customersvc@koreanair.com |
[Domestic Office Hours]
Korean/English: 07:00–19:00 every day
[International Office Hours]
Korean: 07:00–22:00 every day
English: 24/7
Japanese: 09:00–19:00 every day (Japan Standard Time)
Chinese: 08:00–19:00 every day (China Standard Time)
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